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3.18.10 and 3.08.17 |
SEPLAT/LAG/CAAF/2020/HR/136136 |
The Provision of Corporate Integrated Travels Management |
Scope of Work shall include:I) Reserve, book and confirm international and local tickets for operational activities and trainings using the Amadeus or Galileo. Service Provider shall possess a strong business relationship with airlines and affiliate bodies worldwide to manage international travels.II) Use network connection to negotiate and obtain competitive rates and/or special deals from the approved airlines for the benefit of the company. Where SEPLAT has already secured better deals with the Airlines, the Contractor would be expected to manage the deal on behave of SEPLAT or seek to negotiate further. SEPLAT PETROLEUM DEVE LOPMENT COMPANY PLC (ON BEHALF OF THE NPDC/SEPLAT JOINT VENTURES) TENDER OPPORTUNITY: THE PROVISION OF CORPORATE INTEGRATED TRAVELS MANAGEMENT SERVICES III) Issue tickets for all SEPLAT local travels to Lagos, Port Harcourt, Abuja, Benin, Warri, and any other designated routes within Nigeria using only SEPLAT approved Airlines IV) Issue tickets for all SEPLAT International travels to Europe, USA, UAE, etc. to make reservations on all IATA airlines, assign seat numbers on most of the airlines worldwide, making special request, e.g Special meals, wheelchairs, meet & greet etc. on most airlines worldwide, inserting frequent Flyer numbers on almost all airlines, reconfirmation on most airlines booked on the system, effect changes to reservations on all bookings made from the system, looking at fares to destinations on various airlines for comparison and providing SEPLAT with any special travel market intelligence that comes to their knowledge by virtue of their close relationship with most airlines. V) Make recommendations to the company for the best economic network routes to use without compromising comfort, safety, security and convenience of the traveler. This would be used by the company for comparison and decision making. VI) Find better solutions on complex routings by using their special expertise on fare construction and in depth knowledge of the trade and to develop and deploy a self-booking tool. VII) To provide the Company with comprehensive management information reports daily and on request, covering all services (local and international travel, hotel, visa, travel insurance, protocol services, etc) booked by the Company through the Contractor. VIII) Maintain a cordial relationship with service providers in making sure Company’s personnel are treated with utmost courtesy IX) Issuance of tickets in a timely manner for all International and local routes. X) Identify a chain of hotels at Company’s specified locations (e.g Europe, USA, UAE) and negotiate competitive corporate rates for the benefit of Company considering service volume. Where company has already secured corporate rates, the contractor shall be advised to note and apply the rates on all company official reservations in the hotels. XI) Make hotel reservations and follow up with confirmations in Company’s approved Hotels at specified locations of SEPLAT business XII) Provide Corporate Gold and Platinum cards for travelers’ use at hotels abroad if the need arises XIII) Provide protocol services and airport assistance at designated Domestic and International Airports as required; obtaining boarding passes for company passengers in advance whenever the airline allows such and also providing and rendering associated services such as Yellow Cards, Travel Insurance, Transit visas, expatriate visas, hotel accommodation, transportation etc. XIV) Provide two (2) on site personnel and Protocol Staff whose qualifications/sense of responsibility and integrity meet company standards XV) Coordinate the arrangement and provision of ground transportation service in all specified locations requested. They are to work SEPLAT vehicles (when available) for the provision of efficient ground transportation services as at when required. XVI) Ensure timely pick up and drop off from point of origin to destination of all company staff on business trips to and from the airport, Hotels, company’s guest houses, office locations and other approved designated locations. XVII) Ensure that all vehicles provided for pick up services are clean, secure and meet the minimum safety and security requirements of SEPLAT. XVIII) Provide company staff on business trips with dedicated 24 hrs toll free network in Nigeria to contact whenever the need arises. |
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