HEARTLAND ALLIANCE LTD/GTE
REQUEST FOR PROPOSALS ON DESIGN, IMPLEMENT AND MAINTENANCE OF ROBUST PATIENT MANAGEMENT SOFTWARE
RFP NO.: HALTD/GTE/KPCARE1/ PATIENT MANAGEMENT SOFTWARE IN SEPTEMBER 2020/013
RFP SUBMISSION DEADLINE: NOT LATER THAN 2020, SEPTEMBER 29TH

1. BACKGROUND
Heartland Alliance Ltd/Gte (HALG) is an indigenous non-governmental organization established to address the human rights reeds of vulnerable persons in the society HALG is requesting a qualified organization to design, implement and maintain a robust patient management software and a mobile application.

2. MAJOR OBJECTIVES /DELIVERABLES:
A mobile application that meets the following minimum requirements –
i. Uniquely identify individual service provider, track date, time of accessing client individual medical records and geo-coordinates.
ii. Provide mechanism for service provider to auto generate unique identification (UID) including alphanumeric code and biometric for new clients (e.g. CTs assignment of HTS client intake form FSP enrolment of clients for ART). This will align with existing HTS client intake numbering arrangement, ongoing biometric capture exercise and HALG ART enrolment UID.
iii. Enable service provider to identify existing client through UID number and/or biometrics data, view previous client’s medical information, service uptake and document current services provided including geo-coordinates.
iv. Provide feature and capacity to support biometric data capture by pre-determined (targeted) HALG personnel for new and existing clients (without duplication) and reflecting geo-coordinates.
v. Capability to provide optimal security and confidentiality for client data especially on the mobile application.

Patient Management Database with the following minimum features and capabilities
i. Establish a mechanism for centralized patient level data synchronization
ii. Design and implement a Kafka cluster for data messaging to allow data sharing among multiple applications and users
iii. Design and implement elastic stack cluster for data reporting across multiple applications and users.
iv. Develop web application for generating report, data visualization and creation of real time dashboards.
v. Builds on, complements, and aligns with existing and future HAN electronic medical record system.
vi. Mobile application allows both online and offline use with scheduled prompt for data synchronization.
vii. Provides real-time client (patient) level data management with capability of multi-points access, data entry and de-duplication of data.
viii. Reduce/eliminate paperwork creating integrated client-specific electronic medical record interface and sharing among accredited service providers.
ix. Establish sustainable interoperable mechanism to ensure continuous sharing of patient level data including biometrics from HAN electronic medical records to external repositories (NDR)
x. Establish linkage for scheduled data communication with DMEL on weekly/monthly aggregate data, HFR and line-listing of lost to follow-up clients.